How to fix Failed to Initialize Error in Adobe Creative Cloud

Ellen Cooper
3 min readDec 10, 2019

Users are required to download and install the Adobe Creative Cloud install for getting access to the Adobe apps. Conversely, some people find it hard to use it as they reported that “Failed to initialize in Adobe Creative Cloud” error in the system. So, you can solve such a problem by following underneath methods.

What to do if failed to initialize error in Adobe Creative Cloud?

Here are some solutions that you can use to overcome your problem conveniently. Make sure to check out the listed methods and correctly follow the steps.

Method 1: Rename the OBE Folder :

Such types of errors occur when there is an incomplete downloaded installation file is missing or corrupted. So, renaming the file can sometimes solve the issue by allowing us to install the new installation files.

  • To begin with, go to the File Explorer available on the taskbar.
  • Now, tap on the C: drive and then choose Program file x86.
  • Click Common Files.
  • Select Adobe.
  • Look for the OOBE folder in the Adobe folder.
  • After that, right-click on it and select the Rename option.
  • Type OOBE.old into the required field.
  • Hit the Enter button and rename the folder.
  • Tap on Yes if you are asked to verify the action.
  • At last, try to launch the Adobe Creative Cloud installation once again and check if the problem solved or not.

Method 2: Adobe Creative Cloud App Repair:

There is an in-built option available that can help users to resolve the bugs automatically. For that, check out the given below information and overcome it.

  • Press and hold the Win + R button on your keyboard simultaneously.
  • Hit the Enter button and open Run dialog box.
  • Now, insert Control into the Run dialog box.
  • Go to the Programs in the control panel.
  • Tap on the Programs and Features.
  • Press the Yes option and choose to uninstall or change the software.
  • Choose eight uninstall or repair options.
  • Click to select Repair and follow the prompts.
  • Wait for a few moments until the repair process wraps up.
  • Lastly, head straight to the Adobe Creative Cloud and open it to check if the issue is resolved.

Method 3: Reinstall Adobe Creative Cloud Desktop:

If the problem persists, then it is recommended to reinstall it and resolve your issue. For that, here is how you can do it quickly.

  • First and foremost, go to the Start Menu.
  • Type Control Panel in the Search bar.
  • Tap to select the best match from the following list.
  • Now, the Control Panel window will appear on your screen.
  • Tap on the Programs and then select the Programs and Features option.
  • Choose on the Adobe Creative Cloud app and right-click on it.
  • Press the Uninstall option and complete the remaining following prompts to remove it properly.
  • Reboot your PC once uninstalled Creative Cloud app.
  • At last, run the installer and check for the improvements.

Ellen Cooper is a technology enthusiast who loves writing about new advancements and IT threats on a regular basis. Her work focuses on the latest advancements in the realm of technology, social media, and cyber security at




Ellen Cooper

IT expert having deep knowledge about PC antivirus products. Mainly researching and writing blogs.